At Pharmabest Supplies, we are committed to ensuring your orders are delivered promptly and efficiently. Below are the details of our shipping policy:
Processing Time
- All orders are processed within 1-2 business days after payment is confirmed.
- Custom orders or items requiring additional preparation may take longer. You will be notified of the estimated processing time when placing such orders.
Shipping Methods
We partner with trusted shipping carriers, including:
- Canada Post
- Purolator
- UPS
During checkout, you can select your preferred shipping option based on availability and delivery timelines.
Shipping Rates
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We strive to offer affordable shipping options for all our customers.
Delivery Times
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
- Custom order delivery times will be provided separately.
Please note that delivery times may vary due to carrier delays, holidays, or other unforeseen circumstances.
Shipping Locations
We currently ship to locations within Ontario, Canada, and are working on expanding our delivery zones. If your location is outside our standard service area, please contact us for assistance.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit:
- Contact us immediately at supplies@pharmabest.ca or call +1 (647) 429-2677.
- We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as applicable.
Returns and Refunds
For details on our return and refund policy, please refer to our Refunds and Returns Policy page.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to reach out to us:
- Email: supplies@pharmabest.ca
- Phone: +1 (647) 429-2677
Thank you for choosing Pharmabest Supplies – we look forward to serving you!
